Q. Are federal credit unions subject to FOIA requests compliance? Where do I file a complaint against a federal credit union that fails to comply with a FOIA request in relation to loan(s) account information?

A. Federal credit unions are not run by the federal government (despite the name “federal”), and therefore are not federal agencies for purposes of FOIA. If you submit a FOIA request to a credit union, it would not be required to respond. The federal government does regulate national credit unions, however. To register a customer complaint, contact the National Credit Union Administration.